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ABOUT COOPER TUNBRIDGE WELLS.

Find out more about what we do and our team.

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Lewi Fasulo

Head of Business

Oliver Horswill

General Sales Manager

Julie Murr

Retail Manager

Dave Norton

Retail Manager

Oliver Clayton

Aftersales Manager

Paul Cue

Local Business Development Manager

Stephen Cutler

Sales Executive

Mervin Murday

Sales Executive

Oscar McIntosh

Sales Executive

Nadia Burton

Sales Executive

Nick Dey

Sales Executive

Russell Cork

Sales Executive

Katrina Duffey-Greenhow

Sales Executive

Ben Chrusciel

M Specialist

Cassidy Roberts

Motability Specialist

Steven Dunlop

Motability Specialist

George McRae

Workshop Controller

Gary Wise

Parts Manager

Steve Brand

Service Advisor

Stephanie Crouch

Service Advisor

Renz Cardozo

Service Advisor

Steve Booth

Service Advisor

Kevin Jinks

Motorrad Service Advisor

Danielle Prior

Receptionist

Jessica Dudfield

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

My car is always sorted out to my satisfaction. I never have to worry about being overcharged.

Service

Very good service. Nice people, they listened and fixed what needed fixing, which is rarer than you'd think with some makes.

Service

They were fine and efficient.

Service

No problems incurred

Service

Efficient and helpful and Renz was particularly attentive.

Service

Very efficient at dealing with any issues that arise.

Service

Garage very positive

Service

Even under the Covid-19 pressures, it was a smooth process to book a check of a warning light, to deliver the car and enter the reception and service areas equipped with hand sanitiser and other precautionary facilities.

Service

Steve Brand is always a very helpful man to deal with

Service

work completed on time curtsey call reminder.

Service

I only deal directly with Steve Brand who looks after my cars , as a chauffer service, reliability and flexibility is of upmost importance as well as client relations.

Service

They did what I wanted: 1. A swap over of the winter wheels for summer wheels which were in storage and 2. I had the air-conditioning serviced. I waited in a comfortable chair just under 3 hours. The car was washed and vacuum cleaned.

Service

Steve Hancock was brilliant

Service

the work was carried well to the best of my knowledge

Service

Very thorough

Service

Everything worked to plan

Service

Kept me informed

Service

Approach to CV19 was very good

Service

Although the car had been washed, there was still a bird splat on the paintwork, which I wiped off easily, and the wheels were still dirty. Took 2 days to do the service. I wasn't too bothered about this as I'm not currently using the car very often.

Service

It was easy to book the service and, even with a partial lockdown, the dropping off and picking up of my car was a seamless process.

Service

Obviously everythig is slow (3days) due to current situation was kept informed and felt car was safe to handle when returned so no complaints

Service

Excellent service from Steve Brand

Service

I received a polite, helpful and efficient service at the desk and your representative worked hard on my behalf

Service

Very satisfied

Service

Customer Service person who managed my service on the morning was excellent at the branch

Service

Car was serviced and MOT'd within agreed timeframe and valeted

Service

Everything was done well.

Service

I liked the style of the Sales person who looked after me. He was very informative and did not pressure me at all during any part of the sales process.

Sales

It was just very good - the kind of service I've had these past fifteen years, since I bought my first car from Cooper BMW up on the old site by the Kent and Sussex Hospital.

Sales

Buying a new car should be an "experience" and even though there were major restrictions because of the virus when we had the car delivered Oscar, Jules and Oli made every effort to make it special for us. The purchase was very simple and efficient.

Sales

Been using the dealership for 23 years. Great service provided. Knowledgeable and friendly staff.

Sales

The service we received was very good but restricted due to the Covid problem.