The latest Customer feedback ...

At Cooper Tunbridge Wells BMW we are working very hard so that both our existing customers and those who are coming to us for the very first time notice a difference. Our aim is to be as professional as you would expect from a BMW dealership, but more friendly and helpful than you might find elsewhere.

We pride ourselves on providing excellent customer service, but you are best judge. 

Below are a selection of the latest comments we have received through BMWs Customer Satisfaction Programme, from our BMW Sales and BMW Service customers:

Customer Satisfaction Programme:
Mr J Sperryn
Really good service espicially from Julie. Got plenty of attention and all questions answered.

Mr Henderson
Attention and time given by salesman was good. No pressure, comitted to find the right vehicle for me. Alex Taylor was very professional.  

Mrs W of Sevenoaks
Very good buying experience.

Mr D of Tunbridge Wells
This is the second time I have purchased a car from Cooper Tunbridge Wells BMW. On both occasions the Dealership was welcoming and also offered a good deal.

Mr H of Sevenoaks
Everyone I dealt with at the Dealership was excellent, especially Julie who I made initial contact with.

Customer letters:

“This was our first visit to your Company but not to BMW dealerships and we did indeed notice a difference...we felt our business was important to you and we will certainly use your services in the future.”

"Despite it being passed opening hours, and my determination to buy an Audi TT, the salesman stayed late to talk me through the used BMW range. I am now the proud owner of a lovely Z4 Coupe and I couldn't be happier”

"I would like to say that I have bought numerous cars in the past and the experiences have always been slightly unpleasant. However, I would say you made the whole buying experience very comfortable, easy and actually quite pleasant…We really are impressed with you and BMW thank you."